In the last ten years, Medicare marketing costs doubled while member persistency decreased by more than 30%. This eroded member value and satisfaction. More troubling, beneficiary complaints filed with the Centers tor Medicare and Medicaid Services (CMS) doubled in the same timeframe.
News and Press Releases
Medicare Trends: 2023 AEP Insights for 2024 Growth
MAY 01, 2023
Medicare Advantage plans and brokers need insights to stay competitive. Let’s analyze 2023 AEP trends and plan for the future.
BREAKING NEWS: MyMedicareBot Releases 2023 AEP Retrospective Report
MAY 02, 2023
The 2023 AEP Retrospective Report provides information and insights for Medicare health plans and distributors to grow and retain membership in the 2024 AEP…
MyMedicareBot’s Field Agent Telephonic Enrollment Platform Expands its Network of National Carriers
MAY 26, 2022
MyMedicareBot is proud to announce the carrier network expansion of its Telephonic Enrollment solution for field agents. Effective immediately, licensed Medicare agents can enroll beneficiaries telephonically…
The Federal Government Will Start Requiring All Medicare Agents to Record Every Call
MAY 18, 2022
This new rule has caught the industry by storm. No one believed that CMS would implement this rule, but it is now the law of the land. All agents in the Medicare space must record EVERY client interaction. This rule will be in effect for AEP…
BREAKING NEWS: NAHU Gets Clarification from CMS About Medicare Final Rule
MAY 13, 2022
We have received many questions recently regarding the Medicare final rule that requires agents to record telephonic conversations with beneficiaries beginning October 1. Today, NAHU spoke with CMS officials from the Division of Surveillance, Compliance & Marketing to gain further insight…
MyMedicareBot Launches Field Agent Portal for Covid AEP
JUNE 30, 2020
In response to the COVID-19 pandemic, MyMedicareBot announces the availability of its Field Agent Portal, which equips field agents to safely and compliantly sell Medicare plans for the upcoming AEP…
MyMedicareBot Launches First Omni-Channel Medicare Sales Platform
MARCH 10, 2020
MMB announces the launch of its Omni-Channel Sales Platform, an integrated suite of tools and analytics that harness the power of personalization…
2019 Product Launch: MyMedicareBot Selling Tools
APRIL 24, 2019
MyMedicareBot LLC today launched its MMB Medicare Sales Platform, an omni channel plan shopping and enrollment solution…