In the last ten years, Medicare marketing costs doubled while member persistency decreased by more than 30%. This eroded member value and satisfaction. More troubling, beneficiary complaints filed with the Centers tor Medicare and Medicaid Services (CMS) doubled in the same timeframe.

Medicare Advantage plans and brokers need insights to stay competitive. Let’s analyze 2023 AEP trends and plan for the future.

The 2023 AEP Retrospective Report provides information and insights for Medicare health plans and distributors to grow and retain membership in the 2024 AEP…

MyMedicareBot is proud to announce the carrier network expansion of its Telephonic Enrollment solution for field agents. Effective immediately, licensed Medicare agents can enroll beneficiaries telephonically… 

This new rule has caught the industry by storm. No one believed that CMS would implement this rule, but it is now the law of the land. All agents in the Medicare space must record EVERY client interaction. This rule will be in effect for AEP…

We have received many questions recently regarding the Medicare final rule that requires agents to record telephonic conversations with beneficiaries beginning October 1. Today, NAHU spoke with CMS officials from the Division of Surveillance, Compliance & Marketing to gain further insight…

In response to the COVID-19 pandemic, MyMedicareBot announces the availability of its Field Agent Portal, which equips field agents to safely and compliantly sell Medicare plans for the upcoming AEP…

MMB announces the launch of its Omni-Channel Sales Platform, an integrated suite of tools and analytics that harness the power of personalization…

MyMedicareBot LLC today launched its MMB Medicare Sales Platform, an omni channel plan shopping and enrollment solution…